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By selecting a currency you will see the equivalent prices in your preferred currency at the side of the sterling prices. You will be charged in sterling when you place an order..
Can I return an item?
How do I return or exchange an item?
Oxford United Club Shop
Ozone Leisure Complex
*For your protection, we recommend that you use a recorded delivery service when returning the item(s) as we cannot be held responsible for goods not received. We do not accept responsibility for charges incurred when returning items unless proven faulty.
Please allow up to 10 working days for this to be processed.
What should I do if I receive the wrong item?
In the unlikely event that we send you the wrong product, we will refund you your original postage back to the card which was used to purchase the item(s). Please contact our customer services team on 01865 747231 for information on how to send the wrong item(s) back to us.
What should I do if an item is broken or faulty?
In the unlikely event that you receive a broken or faulty item(s), please contact our customer services team on 01865 747231 for information on how to send the item(s) back to us.
This returns policy does not affect your statutory rights.